We hope you will be pleased with your purchase.  Our products have been carefully selected and due to the clinical nature of these (specifically creams and skin contact items) we do not accept returns or offer refunds.  However, should an incorrect item be supplied or the item arrives damaged or faulty, St Judes Clinic will refund the full purchase price.   Returns should be made within 14 days and in the original undamaged packaging, in an unused condition.  Please quote your order number when returning goods.

Please contact us before returning any goods either by calling the clinic on 01525 377751 or email:

The customer is responsible for the cost of return postage.   All goods must be posted at a Post Office and Proof of Postage should be obtained.  Alternatively the item may be returned to the clinic in person.